PS5 Controller Not Working in Games, How to Fix PS5 Controller Not Working in Games?

PS5 Controller Not Working In Games

The issue of a PS5 controller not working during games is a common problem that users have encountered. There are several potential solutions to fix this problem, including resetting both the console and controllers, making sure that the controller is properly paired and charged, and updating the controller’s firmware. This problem can be frustrating and can hinder the gaming experience. There are several potential reasons why a PS5 controller may not function correctly in games.

One possible cause is a firmware or software issue. It’s important to ensure that both the PS5 console and the controller are running the latest firmware or software updates. Updating the system can often resolve compatibility problems and improve controller functionality. Another factor to consider is the controller’s battery level. If the battery is low, the controller may not function properly or may not work at all. Charging the controller fully or using a different controller with a sufficient charge could potentially resolve this issue.

Sometimes, the problem lies with the connection between the controller and the console. Ensure that the controller is properly paired with the PS5 by connecting it via USB cable or using the console’s Bluetooth settings to establish a wireless connection. If the connection is unstable or intermittent, it may cause the controller to malfunction during gameplay.

Cause of PS5 Controller Not Working In Games?

One of the primary causes of a PS5 controller not working in games is an outdated software version. While this wasn’t the case for me, it’s important to consider this possibility. If your controller is operating on an outdated software version, it can hinder its performance and responsiveness during gameplay. Another potential cause could be a hardware issue. Various components such as the battery, buttons, or even the controller’s circuit board might be faulty or damaged. These hardware problems can significantly impact the controller’s functionality and result in it not working correctly in games.

It’s essential to note that the issue could arise due to both software and hardware problems. Therefore, it’s crucial to check both aspects when attempting to fix the problem with your PS5 controller. This way, you can ensure that you address any potential issues adequately.

In addition to outdated software and hardware problems, there are other possibilities that could lead to a PS5 controller not working in games. Low battery levels can cause the controller to lose power or operate intermittently, affecting its performance. Troubles with connecting the controller to the console, whether through a wired USB connection or wirelessly via Bluetooth, can also result in the controller not functioning correctly.


How to Fix PS5 Controller Not Working In Games?

Disable Bluetooth and connect using the USB cable

This is one of the most effective ways to resolve this problem. Simply turn off Bluetooth on the PS5 and connect your PS5 controller using a USB cable. Start your game, then disconnect and reconnect the USB cable and press the PS button. This should enable your controller to work properly in the games as well.

To disable Bluetooth on your PS5, navigate to [Settings] > (Accessories) > (General) > (Turn Off Bluetooth). Then connect your controller using a USB cable and select continue.

Alternatively, you can refer to the video below for instructions on how to disable Bluetooth on the PS5.

Reset the controller 

This is one of the easiest methods to address the issue where the PS5 controller (Dualsense) only functions in the menu but not in games.

To reset your PS5 controller, locate a small hole near the word “Sony” on the back of the controller. Use a paper clip or a SIM card tray eject tool to press the button inside the hole. You should hear a clicking sound when you press it.

Press and hold the button for 5 seconds, then release it. Now connect the controller to the console using a USB cable. Your PS5 controller has been successfully reset.

Avoid using a needle as it is too sharp and may damage the button after repeated resets. Make sure not to confuse the reset hole button with the microphone. Refer to the picture below to confirm the location of the reset hole button.

Re-synchronize the PS5 controller 

This is also a viable solution to address the problem. By re-synchronizing your PS5 controller, it may start functioning properly in games as well. Re-synchronizing the controller involves more than simply turning it off and on again.

To properly re-synchronize your controller, you need to forget it from the Bluetooth Accessories in the PS5 settings, then connect it using a USB cable.

To forget your PS5 controller on the PS5, navigate to [Settings] > (Accessories) > (General) > (Bluetooth Accessories). Select the controller you wish to forget, then choose the forget option. This will de-synchronize your controller, preventing it from connecting to your PS5.

There are two ways to re-synchronize your PS5 controller. The first method is to connect it to the PS5 using a USB cable, which will automatically register the controller as a Bluetooth accessory.

The second method requires another controller to re-synchronize your PS5 controller. This method doesn’t require a USB cable. Go to Bluetooth Accessories and put your PS5 controller into pairing mode by simultaneously pressing and holding the share button and the PS button until it starts blinking.

At this point, your PS5 controller should appear in the Accessories found list. Select it to synchronize with it.

After completing these steps, you can start your game and check if the controller is now functioning properly.

Update PS5 controller 

If the problem persists, where the controller only works in the PS5 menu but not in games, consider updating your PS5 controller. Updating the controller will address most issues, such as non-functionality in games.

There are two methods to update your PS5 controller. You can either use your PS5 console or a Windows 10 64-bit or Windows 11 PC.

Let’s first look at how to update the PS5 controller from the PS5.

How to update the PS5 controller from the PS5 To update the PS5 controller from the PS5 console, ensure that your console is up to date. Then go to [Settings] > (Accessories) > (Controllers) > (Wireless controller device software). If an update is available, press X and connect your controller to the PS5 using a USB cable.

Select update, and the PS5 will display a progress bar for the controller update.

How to update the PS5 controller from a PC You can also update the PS5 controller using a PC. To do this, download and install the firmware updater for the DualSense controller from this location.

Once installed, open the updater and connect the DualSense controller using a USB cable. Follow the on-screen instructions to update the controller. Once the update is complete, you should see an “OK” message.

After updating the controller, connect it to your PS5 and check if it starts working in games.

Rebuild Database 

If you have tried all the above steps and the issue persists, the problem might lie with the PS5 console itself. To resolve this, the first step is to rebuild the database on the PS5. This process clears any corrupt data and errors that may be causing the controller to malfunction in games.

To rebuild the database, follow the steps below:

  1. Turn on your PS5 console in safe mode by pressing and holding the power button until you hear a second beep.
  2. Connect your DualSense controller using the USB cable and press the PS button.
  3. Select option 5 [Clear Cache and Rebuild database].
  4. Choose to rebuild the database.

Your PS5 will restart after this process. Now, go to the game you want to play and the controller should work properly.

Update the Console If all the previously mentioned solutions fail, updating the console itself is the final option. Updating the PS5 console will resolve issues where the controller only works in the menu but not in games.

To update the PS5 console, follow these steps:

  1. Download the latest system software from PlayStation’s website.
  2. Format your USB storage using the FAT32 file system.
  3. Create a folder named “PS5” in the root directory of your USB storage. Inside this folder, create another folder named “UPDATE.” The directory should be USB Storage:PS5UPDATE.
  4. Place the downloaded file from step 1 into the directory USB Storage > PS5 > UPDATE.
  5. Connect the USB storage to the PS5 and start the console in safe mode by holding the power button until you hear a second beep (the PS5 should be turned off).
  6. Select option 3 [Update System Software].
  7. Choose [Update from USB Storage] and follow the on-screen instructions.

Can you use a PS5 Controller on a Gaming PC?

Yes, it is possible to use a PS5 controller on a gaming PC. There are different ways to connect the PS5 controller to a PC, including via USB cable or Bluetooth connection. Users can follow several different methods to connect the PS5 DualSense controller to their PC and use it to play games. The most straightforward method to connect your PS5 controller to your PC is by using a USB cable. Fortunately, Windows can automatically recognize the controller, eliminating the need for manual driver installations.

Make sure to acquire a USB-C data cable as the PS5 controller features a USB-C port. The type of port on the other end (USB-A or USB-C) will depend on your computer’s specifications.

  • Attach the USB-C end of the cable to your PS5 controller.
  • Plug the USB-A end of the cable into your PC.
  • Windows will promptly notify you about the controller’s detection, and the controller itself will illuminate. 
  • That’s all it takes! Your controller is now ready for use, allowing you to dive into your gaming sessions. When you launch a video game with controller support, the PS5 controller’s touchpad will emit a white glow.

While you can currently use the PS5 controller as it is, it’s advisable to update its firmware through your PC since you’ve already established the connection. Updating the firmware ensures optimal functionality and brings all the features up to date.

PlayStation 5 (PS5)

The PlayStation 5 (PS5) stands as a domicile-bound interactive entertainment apparatus that has been meticulously fashioned by the ingenious minds at Sony Interactive Entertainment. Its advent was formally disclosed in April of 2019, vying to supersede its predecessor, the PlayStation 4.

The console commenced its availability on November 12, 2020, gracing the lands of Australia, Japan, New Zealand, North America, and South Korea, with a global release following suit a mere seven days later. Embracing the mantle of the ninth generation of video game consoles, it embarked on this journey alongside Microsoft’s Xbox Series X/S consoles, which too made their debut during the same eventful month.

The foundational model comprises an optical disc drive that harmoniously accommodates Ultra HD Blu-ray discs. In contrast, the Digital Edition eschews this appendage, presenting itself as a more economical alternative catering solely to the acquisition of games through digital downloads.

Both iterations made their entrance into the gaming realm in perfect synchrony. The PS5 prides itself on a multitude of remarkable hardware attributes. A bespoke solid-state drive has been meticulously tailored to cater to the swift flow of data, thereby ushering in substantial enhancements in storage performance.

Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

PS5 Controller Not Working in Games, How to Fix PS5 Controller Not Working in Games?

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